Shipping policy
Thank you for shopping with Mother's Best Liver Pills. We want your order to arrive quickly and in good condition. Here's what to expect.
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 11 AM PT or on weekends are processed the next business day. During busy periods, processing may take a little longer, and we'll let you know if so.
Shipping Rates (United States)
We ship from Nevada City, California, via USPS.
- Standard (USPS First Class), orders up to 0.5 lb: $3.00
- Standard (USPS First Class), orders over 0.5 lb: $6.00
- Hawaii (USPS Priority): $18.00
- Subscription orders: free shipping
Delivery typically takes 3–7 business days after your order ships. Delivery times are carrier estimates and aren't guaranteed.
International Shipping
We currently ship within the United States only.
Order Tracking
When your order ships, you'll receive an email with a tracking number. Please allow up to 24 hours for tracking to update.
Address Accuracy
Please double-check your shipping address at checkout. We aren't responsible for orders sent to an incorrect address provided by the customer. If you notice a mistake, email us right away and we'll do our best to fix it before your order ships.
Lost, Stolen, or Damaged Packages
- Damaged: Email us within 7 days of delivery with your order number and a photo, and we'll send a replacement or refund.
- Lost in transit: If tracking hasn't updated in 10 business days, contact us and we'll work with USPS to find it.
- Marked delivered but not received: Please check with neighbors and your local post office, then contact us within 7 days. We aren't responsible for packages stolen after delivery is confirmed, but we'll help where we can.
Product Care
Please bring packages inside promptly, especially in hot weather, and store supplements in a cool, dry place.
Questions?
Email hello@mothersbestliverpills.com and we'll reply within 1–2 business days.